FAQs
What age are the Spanish online classes suitable for?
Our online classes are designed for children aged 4 to 14, providing age-appropriate content and engaging activities tailored to various developmental stages.
How are the classes structured?
Our classes follow a thematic approach, covering a wide range of topics relevant to children’s interests and daily experiences. Each theme incorporates cultural elements, making the learning experience both educational and enjoyable.
Are the instructors native Spanish speakers?
Yes, all our instructors are native Spanish speakers from different countries, bringing authentic accents, cultural nuances, and a rich language experience to the classes.
Can my child choose their preferred instructor or country of origin?
Absolutely! We believe in personalization. You can choose your child’s preferred instructor and even the country they come from to provide a more culturally immersive experience.
How do I schedule classes?
Scheduling classes is easy and flexible. You can choose the number of classes you want, purchase class credits, and schedule them at your convenience. Our platform allows you to select specific time slots and instructors.
What technology is required for the classes?
To participate in our classes, you’ll need a device (computer, tablet, or smartphone) with a stable internet connection. We recommend using headphones for an optimal learning experience. Additionally, a Zoom account is required for accessing our virtual classrooms.
Is there a free trial available?
Yes, we offer a free trial class for you to sample a class, and assess its suitability for your child before committing to payments.
What is the pricing structure?
We offer flexible pricing with class credit packages. You can choose between paying as you go or opt for discounted packages with 5 or 10 classes. Check our Pricing page for more details.
What is the cancellation policy?
You can cancel a scheduled class and receive a credit for scheduling another time if the cancellation is made at least 24 hours before the scheduled class time. For detailed information, please refer to our cancellation policy in our Terms of Service.
How do I contact customer support?
For any questions or assistance, you can reach our customer support team through info@bilingualexplorer.com. We’re here to help and ensure you have a smooth experience with our Spanish online classes.
